We're on a mission to change the appliance industry and we re hiring!
We hire the most experienced, professional, and capable technicians in the business, so on top of loving your trade, we re after team players with a high level of customer service skills. To become a successful Stove Doctor, you will need to have good time management skills, a strong customer service ethic, be a team player, and work to a schedule.
Expanding in the following positions
Appliance Installer
We treat all appliance repairs, installations and replacements with utmost urgency, but believe that the process should be easy to follow and all completed within a reasonable timeframe.
Appliance Technician
We treat all appliance repairs, installations, and replacements with utmost urgency, but believe that the process should be easy to follow and all completed within a reasonable timeframe.
Sales Representative
We treat all appliance repairs, installations and replacements with utmost urgency, but believe that the process should be easy to follow and all completed within a reasonable timeframe.
Come and Join us! Speak to our Stove Doctor Recruitment Team Today
EXPECTATIONS FROM YOU & THE STOVE DOCTOR
When joining the Stove Doctor team, there are certain expectations we will have for you and expectations that you will have for us:
You Will..
- Make every effort to be successful
- Engage with your team leader and support team
- Attend monthly meetings
- Maintain vehicle stock of parts used in on site repairs
- Complete admin work associated with our job management system
- Operate your territory with customer service as your main priority
- Have respect for your fellow Stove Doctor and Head Office team
- Be transparent with any issues customer and technical service issues
- Ensure all work exceeds both the manufacturers and Australian Standards
- Keep the vehicle in a tidy and organised manner
We Will..
- Provide a fully stocked service vehicle
- Provide ongoing support and training
- Conduct monthly reviews to provide insights on performance
- Provide a company uniform
- Provide a phone allowance
- Provide a great company culture
- Provide above industry standard remuneration
Each Tradespeople must Complete our In-house Appliance University Training Course
The first step is training. All new trades people attend our in house appliance university training couse, which covers key areas of appliance service, repairs and installations.
It will be their first time entering the appliance service industry for most new tradespeople. Learning key fundamentals around applaince repairs and installations is important; however, training isn t all technical training; a strong focus is on communication and customer service.
The best way to learn about something new is to do it yourself with out "Try Before you Start"
The best way to learn about something new is to do it yourself. At Stove Doctor, we stress the importance of research and one of the best methods is spending a day on the road with an experienced appliance technician. The ‘Day on the Road’ provides first-hand experience of how we work and offers an opportunity for you to:
Ask questions to our technician
See how a technician manages customers, workload, payments and more
See the variety of works that we complete
